Dealing With Difficult Behaviours
“What is the most difficult part of your job?” When we ask managers this question, they often reply “my staff.” Then, when we drill down further, we find that it is the frustrating behaviours of their staff that require difficult conversations that seem to be their biggest concern.
If this situation resonates with you, then this workshop is for you! Together, we will look at why the frustrating behaviour occurs and what we can do about it as a leader.
We will investigate how to break the bad cycles of communication and have smaller conversations before they get too difficult. You’ll leave the session being able to apply the tools immediately.
Facilitated by Megan Davidson