RTO Code 52143

RTO Code 52143

Certificate IV in Leadership & Management

Nationally recognised qualification in leadership and management (BSB40520).

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Program Overview.

For many organisations achieving competitive advantage means eliciting superior performance from employees and managers on the front line, whose work has an enormous effect on customers and organisational effectiveness. The expectations of our employees and employers are more demanding than ever before. Therefore, high performing supervisors and frontline managers need to be well trained to improve relationships with their staff and drive performance. The Certificate IV in Leadership and Management is a highly interactive and experiential learning program. This condensed six day program provides a strong grounding in these essential skills.

Program Outline


Who Should Attend

Anyone wishing to assume responsibility for their own performance and provide leadership, guidance and support to others. The breadth and depth of the skills developed during the program will enable you to apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

  • Coordinator (Business Operations)

  • Warehouse Team Leader

  • Distribution Centre Supervisor

  • Supervisor

  • Line Manager

  • Leading Hand

  • Production Supervisor

  • Sales Team Manager

  • Team Leader

  • Frontline Sales Manager

  • Freight Administrative Supervisor


Benefits

  • Provides line managers and professionals with a formal innovative course of study in best leadership practice.

  • Exposes participants to course materials that are contemporary, relevant to their workplace challenges, and draw on practical, real world cases, as well as applicable theory.

  • Enables participants to develop their knowledge, skills and competencies in leadership and management to assist in their management of people, and promotion to more demanding roles in rapidly changing workplaces.


Units of Competency

(12)

  • BSBLDR411 Demonstrate leadership in the workplace

  • BSBLDR413 Lead effective workplace relationships

  • BSBOPS402 Coordinate business operational plans

  • BSBXCM401 Apply communication strategies in the workplace

  • BSBXTW401 Lead and facilitate a team

  • BSBLDR412 Communicate effectively as a workplace leader

  • BSBLDR414 Lead team effectiveness

  • BSBHRM413 Support the learning and development of teams and individuals

  • BSBTWK401 Build and maintain business relationships

  • BSBPEF402 Develop personal work priorities

  • BSBWHS411 Implement and monitor WHS policies, procedures and programs

  • BSBCMM412 Lead difficult conversations


Assessment Requirements

Participants are required to complete all modules and to complete the appropriate assessment requirements. Assignments and workplace evidence are submitted at the end of the program for assessment. If you are deemed competent in all units, you will be issued with the qualification. If you are not assessed as competent in a unit you will need to complete gap training or submit further evidence.


Program Duration

Typically, the Certificate IV in Leadership and Management at Integral can be completed within one year. The program is made up of six (6) face-to-face full-day training sessions (48 hours in total). We generally spread these sessions over six months, with a further three months to complete assignments and project work, before assessment materials are due. Preparation of assessment requirements is estimated at thirty (32) hours.


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