A group of 19 building and construction companies required an effective tool that could benchmark different companies and reliably assess the group’s performance in addition to highlighting potential problem areas and measuring staff attitudes and organisational perceptions.
Integral Development implemented the Integral Organisation Survey (IOS) to measure organisational performance and development, focussing on effectiveness, efficiency, culture and wellbeing.
The design, relevance and reporting of the IOS was refined through close collaboration with the client to adapt it to the shifting landscape of the organisation and the industry.
The survey was distributed both online and in hard copy to accommodate staff working in different locations to capture accurate 360° profiles for use by the Group’s top and middle management.
- The Group developed an organisational culture of improvement.
- IOS scores for organisational performance are seeing an upward trend.
- The Group achieved better and more stable performance during the downturn.