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Tips for Increasing Employee Engagement


In our leadership development programs, the subject of employee engagement is discussed on a regular basis. The higher ratio a company has of engaged employees to disengaged employees, the happier and more productive the workplace will be.

Last year, the Society for Human Resource Management conducted the 2012 Employee Job Satisfaction and Engagement Survey. The survey included participants from around the world. On a scale of 1 to 5, the average employee scored 3.6. A rating of 3.0 was equivalent to “moderately engaged,” while 5.0 was equivalent to “highly engaged.” A 2011 survey in which the only options were “engaged” to “disengaged” indicated that 31% of employees worldwide felt “engaged.”

 Whether or not these numbers constitute a crisis is a subject of some debate within the management community, but it is safe to say that a larger number of engaged employees more than likely results in increased production and performance. Here are a few helpful techniques that can help increase employee engagement.

 · Show employees that you care about them. Like respect, a modern employee sees caring as a two-way street; if they think you don’t care, then they won’t care, either.

· Career advancement. Employees always feel better about themselves if they feel that they can advance their careers within their current workplace.

· Communicate a clear vision. What is your company mission? What do you require from your employees to fulfil that mission?

· Clear job descriptions. Let employees know exactly what they are supposed to do.

· Positive feedback. Let employees know when they’re doing a good job and congratulate them for it. When they have room for improvement, communicate it within a positive framework. This prevents resentment and fosters pride.

· Solicit employee input. Employees are always happier and more engaged if they feel that their bosses listen to them and respect their input.

· Encourage teamwork. Assign collaborative projects whenever possible, and foster an environment in which employees value each other’s contributions.

· Demonstrate and adhere to the highest ethical standards. Give your employees something to be proud of. Trust is a very important part of any relationship, including that between employer and employee.

· Inspire your employees. People gravitate toward experiences that feel inspirational and uplifting.

We don’t know if it’s possible to attain 100% employee engagement, but we feel that it is a worthwhile goal.


Ron Cacioppe

Ron Cacioppe is the Managing Director of Integral Development and holds a BSc, an MBA and a PhD. He has taught in the Graduate School of Management at Macquarie University, Curtin University and the University of Western Australia.

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