Managing Difficult Conversations and Appropriate Workplace Behaviour

Appraising and managing performance is a program that explores the performance review process and related systems which have the potential to contribute to improved job satisfaction and work output. This practical program covers how to set up a performance management system as well as practical aspects of conducting the review and giving constructive feedback. By the conclusion of this program you will feel more confident in your ability to make the performance appraisal of your staff a transparent and fair experience.


Download the brochure

For a downloadable version of the information on this course, please click the icon to the right.


Cost: $600 + GST
Date: 26 September 2012
Venue: Wollaston Conference Centre
 


Cost: $600 + GST
Date: 5 June 2013
Venue: Wollaston Conference Centre
 


Who Should Attend?

Managers who struggle with difficult conversations.

Benefits of Attending

  • Implement and monitor performance management systems
  • Negotiate learning and development plans
  • Coordinate and provide formal feedback process
  • Develop individual performance goals and indicators
  • Identify approaches to performance management
  • Identify factors that inhibit performance management
  • Manage diminished performance

Presenters


Ron Cacioppe is the Managing Director of Integral Development and holds a BSc, an MBA and a PhD. He has taught in the Graduate School of Management at Macquarie University, Curtin University and the University of Western Australia.

John Mitchell has formally worked in both the public and private sectors. He held a number of senior public sector positions, including Chief Executive Officer of the Rottnest Island Authority. Since resigning from the public sector some eleven years ago John has consulted across a wide variety of organisations, including supporting many organisations in the development and review of their strategic plans.


Download the brochure

For a downloadable version of the information on this course, please click the icon to the right.


Cost: $600 + GST
Date: 26 September 2012
Venue: Wollaston Conference Centre
 


Cost: $600 + GST
Date: 5 June 2013
Venue: Wollaston Conference Centre