Certificate IV in Leadership & Management (BSB42015)

Are you ready to take your work role to the next level?

Expectations of employers are more demanding than ever before. Supervisors and managers need to be well equipped to meet the challenge of these expectations, and to show themselves as emerging leaders.

Does your organisation need high performing managers?

For many organisations achieving competitive advantage means eliciting superior performance from supervisors and managers. Their performance has a direct impact on customer satisfaction and organisational effectiveness.

This nationally recognised program delivered by Integral Development is highly interactive and involves experiential learning. It provides a strong grounding in essential skills to improve staff relationships, drive performance, build high performing teams and model leadership.

Distributed Learning

How often do you go to workshops on the Friday, back at work on Monday and nothing changes? Research indicates that learning is more effective when skills are taught over a short period of time with periods of rest in between each module. We have structured the program to run over five, two-day modules and a final one-day module.

Between each module you will be required to translate theory into practice within your workplace and report back at following modules. Core competencies are reinforced throughout the program to facilitate deeper learning.

Who Should Attend?

Frontline managers, technical staff, supervisors and team leaders, through to business unit and divisional managers. In particular, anyone wishing to manage their own performance and take responsibility for their professional development. The breadth and depth of the skills developed during the program will enable you to apply leadership and management competencies across a range of different roles and industry sectors.

Topics Include

  • Communicate effectively as a workplace leader
  • Lead effective workplace relationships
  • Lead team effectiveness
  • Implement operational plans
  • Promote innovation in the team environment
  • Develop work priorities
  • Make a presentation
  • Develop teams and individuals
  • Show leadership in the workplace
  • Undertake project work
  • Write complex documents
  • Implement and monitor WHS policies and procedures

Workplace Project and Presentation

In the final module of the program, you will be required to present a workplace project. The workplace project is planned and initiated early in the program, and is a demonstration that you can apply a range of the skills you have learned. It also provides an opportunity to demonstrate a return on investment for your organisation.

Qualification Requirements

To obtain the nationally recognised qualification, participants are required to attend all modules and complete all assessment requirements.

Qualification: BSB42015 Certificate IV in Leadership and Management.


Karen Kotzé

Karen has 15 years of experience in program development, facilitation, training and working with groups in both private and public sectors in Perth. She is known for the enthusiasm she adds to group programs, and her skills in interpersonal communications, and personal and professional development.

Download the brochure

For a downloadable version of the information on this course, please click the icon to the right.

Currently we have no public courses scheduled for this workshop.

Please contact us to enquire about organising an in-house session for your team, or for future public dates.